Our Return Policy:
Our returns window is 14 days from the day you receive your item
Returns can be made via our courier. We recommend retaining the proof of collection as we don’t accept responsibility for items lost in transit.
Our courier will only collect a return order from the final recipient after they have acknowledged and signed the receipt of a shipment. Shop Zuri boutique must have approved the transaction and advise the courier for pick up.
Please note card refunds can take up to 14 days.
NOTE: ITEMS PURCHASED WITH A DISCOUNT CODE OF 40% OR MORE ARE FINAL SALE AND CAN NOT BE RETURNED OR EXCHANGED.